The following courses are a range of one-day and two-day programmes.
To find out more about a course please click on the title to download a description. One-day courses are $445 + GST while two-day programmes are $995 + GST. Half Days are $265 + GST
Contact us to find out about course dates in your area or to book an in-house programme for your organisation.
010-01 Advanced Writing Skills
010-02 Building your self esteem and assertiveness skills
010-03 Business etiquette – gaining the edge
010-04 Business writing that works
010-05 Communication strategies
010-06 Conflict resolution – dealing with difficult people
010-07 Creating a dynamite job portfolio
010-08 Customer service training – critical elements of customer service
010-09 Getting your job search started
010-10 Mastering the interview
010-11 Public speaking – presentation survival school
010-12 Public speaking – speaking under pressure
010-13 Skills for the administration assistant
010-14 Public speaking – conquering the fear
010-15 Minute takers workshop
010-16 Time management – get organised for peak performance
010-17 Working smarter – using technology to your advantage
010-18 Writing reports and proposals
020 Human Resources
020-01 Anger management – understanding anger
020-02 Building better teams
020-03 Business succession planning
020-04 Change management – change and how to deal with it
020-05 Conducting effective performance reviews
020-06 Conflict resolution - getting along in the workplace
020-07 Customer service training – managing customer service
020-08 Employee dispute resolution – mediation through peer review
020-09 Hiring for success – behavioural interview techniques
020-10 Induction training - getting employees off to a good start
020-11 Performance management – managing employee performance
020-12 Problem solving and decision making
020-13 Stress management
030 Sales and Marketing
030-01 Building relationships for success in sales
030-02 Call centre training - sales and customer service
030-03 CRM – an introduction to customer relationships management
030-04 Dynamite sales presentations
030-05 Overcoming objections to nail the sale
030-06 Prospecting for leads like a pro
030-07 Selling smarter
030-08 Telemarketing – using the phone as a sales tool
040 Supervisors and managers
040-01 Advanced project management
040-02 Budgets and managing money
040-03 Business leadership – becoming management material
040-04 Coaching - a leadership skill
040-05 Delegation – the art of delegating effectively
040-06 Human resource training – HR for the non HR manager
040-07 Intermediate project management
040-08 Inventory management – the nuts and bolts
040-09 Marketing and sales
040-10 Meeting management – the art of making meetings work
040-11 Motivation training – the art of motivating your workforce
040-12 Negotiating for results
040-13 Project management fundamentals
040-14 Project management – understanding project management
040-15 Team building – developing high performance teams
040-16 The ABCs of supervising others
040-17 The professional supervisor
050 Workplace Essentials
050-01 Business ethics for the office
050-02 Diversity training – celebrating diversity in the workplace
050-03 Generation gap – closing the generation gap in the workplace
050-04 Safety in the workplace
050-05 Workplace harassment – what is it and what to do about it
050-06 Workplace violence – how to handle anger and violence in the workplace
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