{"id":7628,"date":"2020-08-24T00:33:17","date_gmt":"2020-08-24T00:33:17","guid":{"rendered":"http:\/\/www.stellaris.co.nz\/?p=7628"},"modified":"2020-08-27T02:44:32","modified_gmt":"2020-08-27T02:44:32","slug":"risky-business","status":"publish","type":"post","link":"https:\/\/www.stellaris.co.nz\/index.php\/2020\/08\/24\/risky-business\/","title":{"rendered":"Risky Business"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.4.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.4&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.4.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;|||2px||&#8221; hover_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Many participants in our workshops are surprised when I show them the first sentence of the Companies Act:<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">An Act to reform the law relating to companies, and, in particular,<\/span><\/i><\/p>\n<p><b><i>(a)\u00a0<\/i><\/b><i><span style=\"font-weight: 400;\">to reaffirm the value of the company as a means of achieving economic and social benefits through the aggregation of capital for productive purposes, the spreading of <\/span><\/i><b><i>economic risk<\/i><\/b><i><span style=\"font-weight: 400;\">, and the taking <\/span><\/i><b><i>of business risks;<\/i><\/b><\/p>\n<p><b><i><\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">The emphasis on risks is mine. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">I want to highlight that taking risks is intrinsic to business. The purpose of accepting those risks is to achieve economic and social benefits.\u00a0 There is an implied expectation that a company takes risks but with the social contract to provide economic and social benefits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Risk is the potential for loss or the lower opportunity for gain (however \u201closs\u201d and \u201cgain\u201d are measured).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because risk is intrinsic to business, every decision the Board makes should have a risk profile attached which needs to be considered.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how should Directors approach the task of Risk Governance?<\/span><\/p>\n<p><b><i>\u00a0<\/i><\/b><\/p>\n<h3><span style=\"color: #000000;\"><b>RISK OVERSIGHT<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Board needs to understand the critical risks in their business and have a clear reporting framework.<\/span><\/p>\n<p><strong>Does your Board ask:\u00a0<\/strong><span style=\"font-size: 14px;\">What are the risks?<\/span><\/p>\n<p><em>(Write them down)<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Consider if they can be moderated or eliminated?<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Are these risks acceptable to you?\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">How likely is the risk to result in an event?<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Are you prepared to accept a 1 in 500 year event? A 1 in 50 year event?<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Is a risk highly likely because of some recent events?<\/span><\/li>\n<li>What will the impact be if the risk comes to pass?<\/li>\n<li><span style=\"font-weight: 400;\">Can injury to life or limb occur?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Will business be able to continue?<\/span><\/li>\n<li>How can we eliminate the risks? Or minimise the impact of the risk?<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For example you can eliminate the risk of business slowing when someone is on leave by training others in their role.<\/span><\/p>\n<p>You can minimise the impact of losing a Key person with Key person Insurance.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>How are the risks going to be managed or eliminated?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">A Risk Report can easily be prepared in a tabular format.\u00a0 Risks are named, there may be a colour coding or numerical value for indicating how likely and impactful the risk is and a column saying how the risk is being addressed and by whom.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have provided a template for this among our resources.\u00a0<\/span><span style=\"font-size: 14px;\">Start listing your risks today!<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>THE BOARD<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Board considers whether those management strategies are sufficient and if so the matter is considered dealt with.\u00a0<\/span><span style=\"font-size: 14px;\">It is often the case that the risk is never, or rarely, revisited or updated.\u00a0<\/span><span style=\"font-size: 14px;\">Directors should ask if there are any trends that are changing the risk profile.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Have the business environment changed either internally or externally?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Are our working assumptions still reasonable?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While the CEO usually has ultimate responsibility for operational risks the Board should meet with staff who have been assigned specific risks and activities to manage.\u00a0<\/span><span style=\"font-size: 14px;\">Directors should be aware of their responsibilities under the health and Safety at Work Act 2015.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><b>CULTURE<\/b><\/p>\n<p><span style=\"font-weight: 400;\">According to Worksafe there were 108 workplace related deaths in 2019 with the Arts and Recreation Service sector being the most accident prone or in other words: negligent.\u00a0<\/span><span style=\"font-size: 14px;\">Physical harm is not the only risk in an organisation but can reflect how risk aware the culture.\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">How does the Board communicate its level of acceptance of risks? Some Board rooms are gung-ho while others are very risk adverse.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Do you set tight timeframes for your drivers to keep to timetable?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Do you make it difficult to access Personal Protective Equipment?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Have you appropriate levels of delegation of financial authorities?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Do incentives reward the right behaviour?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">How do you encourage thinking differently?<\/span><\/li>\n<li>Does the business have a culture where it is encouraged to challenge other employees?<\/li>\n<\/ul>\n<p>This could be with reference to safety risks but also in terms of working assumptions so that &#8216;Group Think&#8217; is avoided. Those in authority must be comfortable with being challenged from less senior employees.\u00a0<span style=\"font-size: 14px;\">Collaboration but with ownership and accountability reduces risk.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><b>RISK APPETITE<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Few organisations are entirely risk free. When we meet as a District Health Board we know that our organisation is dealing with risk every day of the week. Whether its through surgery, having employees servicing remote communities unaccompanied, or the danger of cyberattacks the organisation is a high-risk place.\u00a0<\/span><span style=\"font-weight: 400;\">We can\u2019t eliminate all risks by the nature of the organisation. So as a Board we have to agree what level of risk we are prepared to accept.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Board always has an appetite for some level of risk. A Board should be conscious of what their appetite is. It will be demonstrated by behaviours when risks are raised or when an incident occurs.\u00a0<\/span><span style=\"font-weight: 400;\">The levels of Financial delegations give a clue to risk appetite.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How does the organisation respond to a workplace accident?\u00a0<\/span><span style=\"font-weight: 400;\">Boards should actively address their appetite for risk as part of their strategic thinking.\u00a0 For example what are the dashboard measures to be monitored?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How would you describe your Board\u2019s appetite for risk?<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Averse: <\/strong> <span style=\"font-weight: 400;\">Avoidance of risk and uncertainty is a key organization objective.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Cautious: <\/strong> <span style=\"font-weight: 400;\">Preference for safe options that have a low degree of risk.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Open: <\/strong> <span style=\"font-weight: 400;\">Willing to consider all potential options and choose the one most likely to result in successful delivery, but accepting of some risk in return for an acceptable level of reward and value for money.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Aggressive: <\/strong> <span style=\"font-weight: 400;\">Eager to be innovative and to choose options offering potentially higher business rewards, despite greater inherent risk.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>RISK MATURITY<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Risk Maturity models look at how integrated risk management is in an organisation. At the lower end Risks are identified as they happen and processes put in place to stop happening again. Typically risks are recognised at an operational level by people at the workface. As an organisation gains in risk maturity a more strategic approach is taken at an whole-of- organisation level.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Hillson (1997) maturity model\u00a0<\/strong><\/span><\/p>\n<p><strong>Level 1, Na\u00efve:\u00a0<\/strong><span style=\"font-weight: 400;\">The naive risk organisation is unaware of the need for risk management and has no structured approach for dealing with uncertainty. Management processes are repetitive and reactive with little or no attempt to learn from the past or to prepare for future threats or uncertainties.\u00a0<\/span><\/p>\n<p><strong>\u00a0Level 2, Novice:\u00a0<\/strong><span style=\"font-weight: 400;\">The novice risk organisation is experimenting with [the] application of risk management, usually through a small number of nominated individuals, but has no formal or structured generic process in place. Although aware of the potential benefits of managing risk, the novice organisation has not effectively implemented risk processes and is not gaining the full benefits.<\/span><\/p>\n<p><strong>\u00a0Level 3, Normalised:\u00a0<\/strong><span style=\"font-weight: 400;\">The normalised risk organisation has built management of risk into routine business processes and implements risk management on most or all projects. Generic risk processes are formalised and widespread, and the benefits are understood at all levels of the organisation, although they may not be consistently achieved in all cases.\u00a0<\/span><\/p>\n<p><strong>Level 4, Natural:\u00a0<\/strong><span style=\"font-weight: 400;\">The natural risk organisation has a risk-aware culture, with a proactive approach to risk management in all aspects of the business. Risk information is actively used to improve business processes and gain competitive advantage. Risk processes are used to manage opportunities as well as potential negative impacts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0(<\/span><i><span style=\"font-weight: 400;\">Hillson, D. (1997) Towards a risk maturity model. International Journal of Project and Business Risk Management, 1(Spring), 35\u201345)<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\"><\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\"><\/span><\/i><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Hopkinson risk maturity model for businesses, level 4<\/strong><\/span><\/p>\n<p><b>Management<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Board\u2019s risk management (RM) policy reported to shareholders<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Management leads RM by example. Practical definition of \u201csignificant risks\u201d<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Practical definition of the risks to be borne<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Clear RM channels of communication<\/span><\/li>\n<\/ul>\n<p><b><\/b><\/p>\n<p><b>Risk Identification<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> All sources of risk considered, including strategic, financial, technological, resource,<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">disaster, projects, operational and external<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> New risks identified in a timely manner<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Unusual events investigated for risk<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> All employees can identify risks<\/span><\/li>\n<\/ul>\n<p><b><\/b><\/p>\n<p><b>Risk Analysis<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Consistent definition of probability<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Consistent definitions of impact<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Prioritisation influences agendas and promotes cost effectiveness<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Widespread availability of RM expertise<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Analysis traces risk source and secondary effects<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Risk records retained on state of the art tools<\/span><\/li>\n<\/ul>\n<p><b><\/b><\/p>\n<p><b>Risk Control<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Risk control actions based on cost\u2013benefit analysis after considering all strategies<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Well-focused actions on individuals<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Actions are consistently completed<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Business continuity planning as appropriate<\/span><\/li>\n<\/ul>\n<p><b><\/b><\/p>\n<p><b>Risk Review<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Annual formal board review of RM effectiveness<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Strategy for review of all risks maximises cost effectiveness<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> New information on significant risks is reported immediately<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Board regularly review significant risks<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Risk reports optimised for effectiveness<\/span><\/li>\n<\/ul>\n<p><b><\/b><\/p>\n<p><b>Culture<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Board\u2019s policy translated into management instructions understood by all employees<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Atmosphere of mutual trust<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Proactive risk management rewarded. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">Key managers have good RM skills and relevant\u00a0<\/span>experience in the core business<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">(Hopkinson, M. (2000) Risk maturity models in practice. Risk Management Bulletin, 5(4)).<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\"><\/span><\/i><\/p>\n<p>\u00a0<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.stellaris.co.nz\/wp-content\/uploads\/2020\/08\/Risk-1-300x300.png\" width=\"300\" height=\"300\" alt=\"\" class=\"wp-image-7654 alignnone size-medium\" \/><\/p>\n<p><i><\/i><\/p>\n<p><span class=\"s1\" style=\"color: #000000;\">Stellaris offer specialised Governance, Strategy training and advice tailored specifically for your organisation.<\/span><\/p>\n<p class=\"p1\"><span style=\"color: #000000;\"><span class=\"s1\">Up skill your Board by learning more about our <span style=\"color: #0000ff;\"><a href=\"https:\/\/www.stellaris.co.nz\/index.php\/training\/\" style=\"color: #0000ff;\">Directors Chair Course<\/a><\/span><a href=\"https:\/\/www.stellaris.co.nz\/index.php\/training\/\" style=\"color: #000000; text-decoration: underline;\"><\/a> or develop a Clear, Meaningful, Effective\u00a0<\/span><span class=\"s1\"><span style=\"color: #0000ff;\"><a href=\"https:\/\/www.stellaris.co.nz\/\" style=\"color: #0000ff;\">Strategic Plan<\/a> <\/span>designing especially for you. <\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.4.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.4&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.4.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;|||2px||&#8221; hover_enabled=&#8221;0&#8243;] Many participants in our workshops are surprised when I show them the first sentence of the Companies Act: An Act to reform the law relating to companies, and, in particular, (a)\u00a0to reaffirm the value of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7658,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[6],"tags":[],"_links":{"self":[{"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/posts\/7628"}],"collection":[{"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/comments?post=7628"}],"version-history":[{"count":19,"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/posts\/7628\/revisions"}],"predecessor-version":[{"id":7674,"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/posts\/7628\/revisions\/7674"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/media\/7658"}],"wp:attachment":[{"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/media?parent=7628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/categories?post=7628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stellaris.co.nz\/index.php\/wp-json\/wp\/v2\/tags?post=7628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}